Privacy policy.
Introduction
At JAC Media Group Pty Ltd (ABN 74 674 515 470), we understand the importance of maintaining the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal information, ensuring compliance with the Privacy Act 1988 (Cth) and the General Data Protection Regulation (EU) (GDPR). This policy applies to all personal data collected through our website, digital platforms, and in connection with our digital screen advertising services.
By engaging with JAC Media, either online or in person, you consent to the terms outlined in this policy. If you do not agree to these terms, please refrain from using our services or providing personal information.
What Personal Information We Collect
Personal information refers to any information that can identify an individual. Depending on your interaction with JAC Media, we may collect a variety of data, including but not limited to:
Name, address, email, and contact information.
Age, gender, and date of birth.
Business details such as company name and business registration number.
Payment information, including banking details.
Identification documents (e.g., driver’s license or passport).
Any data provided through our surveys, feedback forms, or customer interactions.
Anonymous browsing data collected through website cookies.
We ensure that personal information is collected, held, and processed securely and transparently, and only when necessary for providing our services.
How We Collect Personal Information
We collect personal information directly from you through various channels, including:
Direct Interactions: When you contact us, request a service, or engage with us at a business event.
Website Interactions: Information gathered from our website forms, cookies, or analytics tools.
Third-Party Sources: Information obtained through our business partners or publicly available sources.
All data is collected in accordance with this policy and the relevant regulations.
Use of Personal Information
The personal information we collect is used to:
Provide and manage our digital screen advertising services.
Personalize user experience and enhance service delivery.
Process transactions and manage billing and payments.
Comply with legal and regulatory requirements.
Conduct internal record-keeping, market research, and business development.
Communicate with you regarding our services, promotions, and new offerings.
We will only use your personal information for the purpose it was collected unless we have your consent or are otherwise permitted by law.
Disclosure of Personal Information
We may disclose your information to:
Our employees, contractors, and service providers for business operations.
Third-party vendors for payment processing, IT services, or customer support.
Legal or regulatory authorities as required by law.
Other entities with your consent.
We ensure that all third parties handling your data comply with this policy and take reasonable steps to safeguard your information.
Security of Your Information
JAC Media implements a range of security measures, including encryption and access controls, to protect personal information from unauthorized access, misuse, or loss. All electronic data is stored in secure systems, and any physical records are kept in a controlled environment.
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Your Rights Under GDPR (For EU Residents)
If you are located in the European Union, you have specific rights under the GDPR, including:
Right to Access: Request a copy of your personal data.
Right to Rectification: Correct any inaccuracies in your data.
Right to Erasure: Request deletion of your personal data under certain circumstances.
Right to Restrict Processing: Temporarily halt processing of your data.
Right to Data Portability: Receive your data in a structured format.
Right to Object: Object to processing of your data for direct marketing.
To exercise any of these rights, please contact us at hello@jacmedia.com.au.
Use of Cookies and Website Analytics
We use cookies and similar tracking technologies to collect data on website usage, track user behavior, and optimize user experience. Cookies help us understand how visitors interact with our site and assist in improving our content and services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law. Once the data is no longer needed, it is securely destroyed or anonymized. For tax and legal purposes, we may need to keep certain information for up to 5 years.
Complaints and Contact
If you have any concerns about the handling of your personal information or wish to make a complaint, please contact us:
JAC Media Pty Ltd
26/4A Bachell Ave, Lidcombe NSW 2141
Email: hello@jacmedia.com.au
We will investigate your complaint and respond promptly.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or to comply with legal requirements. We encourage you to review this page regularly to stay informed of any updates.